During my time at Velove Biking, I honed my operational management skills, contributing to the seamless delivery of services and ensuring the upkeep of facilities. I thrived in a fast-paced environment, managing multiple responsibilities efficiently.
As a part-time rider during my master's at DTU, I performed deliveries during evening shifts, maintained and relocated shared bikes, and resolved on-the-spot technical issues faced by colleagues during shifts. This hands-on experience fostered adaptability and problem-solving skills critical for operational success.
Key Skills:
- Leadership: Guided team efforts to enhance service quality and reliability.
- Lean Management: Streamlined processes for effective resource utilization.
- Team Management: Collaborated with colleagues to resolve challenges promptly.
- Operational Efficiency: Delivered services with precision under time constraints.
- Danish Communication: Communicated effectively in Danish to enhance customer experience.